PG&E Public Safety Power Shoutoff (PSPS) Information
THE THREATS OF WILDFIRE AND EXTREME WEATHER IN CALIFORNIA ARE REAL.
As a result, California’s
three largest energy companies, at the direction of the California Public Utilities Commission (CPUC), are coordinating to prepare all Californians for the threat of wildfires and power outages during times of extreme weather. To help protect customers and communities during extreme weather events, electric power may be shut off for public safety in an effort to prevent a wildfire. This is called a Public Safety Power Shutoff.
Although a customer may not live or work in a high fire-threat area, their power may also be shut off if their community relies upon a line that passes through an area experiencing extreme fire danger conditions. This means that any customer who receives electric service from PG&E should be prepared for a possible public safety power outage.
When will PG&E call a PSPS?
As a safety precaution, Pacific Gas and Electric (PG&E) monitors local fire danger and weather conditions across California and evaluates whether to turn off electric power. While no single factor will drive a Public Safety Power Shutoff, some factors include:
What you can expect
If a Public Safety Power Shutoff is needed due to extreme conditions, you can expect:
Early Warning Notification – PG&E will attempt to send customer alerts before shutting off power through calls, texts and emails using the contact information they have on file.
Ongoing Updates – PG&E will provide ongoing updates through social media, local news outlets and their website.
Safety Inspections – After extreme weather has passed, PG&E will inspect the lines in affected areas before power is safely restored.
Power Restoration – Power outages could last multiple days depending on the severity of the weather and other factors. It is important that you and your family have an emergency preparedness plan in place.
In the event of a Public Safety Power Shutdown, CAL FIRE/San Luis Obispo County Fire Department is prepared to continue operations and help. However, there may be difficulties in accessing the 9-1-1 system in power outages if using an internet connected VOIP phone without battery back-up. Be prepared with an alternate plan, if this were to occur.
Notifications (when possible)
Extreme weather threats can change quickly. When and where possible, PG&E will provide customers with up to 48 hours advance notice prior to turning off the power. They will attempt to reach customers through calls, texts and emails using the contact information they have on file.
Medical Baseline customers may receive extra notifications as part of this outreach which may include additional phone calls or a door knock to ensure they’re aware and can make preparations to stay safe.